Refund Policy
At WAVLYNN, we want you to be completely satisfied with your purchase. If for any reason you are not, we have made the return and refund process simple and straightforward. Please review our policy below for all the details:
1. Right of Refund
You have the right to withdraw from your purchase within 14 days without providing any reason.
You can reach us at:
Email: admin@wavlynn.com
2. Returning Items
If you decide to return any items, please follow these simple steps:
Contact us – Inform us that you would like to return the item within 14 days of receiving your order. You may contact us by email at admin@wavlynn.com.
Prepare the return – Pack the items securely in their original packaging (when possible) to ensure they are not damaged during shipping. All returned items must be unused, undamaged, and in their original condition.
Return shipping costs – Return shipping costs are the responsibility of the customer in all cases, including returns due to size issues, preference changes, or other non-defective reasons.
We strongly recommend keeping the postal receipt and tracking number for your return, as we cannot be held responsible for returns that are lost or do not reach us.
3. Refund Process
Once we have received the returned items, we will inspect them and notify you of the approval or denial of your refund. If approved, the refund will be processed within 5 business days. Refunds will be issued to the original method of payment.
4. Exceptions to the Right of Withdrawal
The following items are excluded from returns:
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Items that have been worn, washed, or are no longer in their original condition.
5. Exchanges
We accept exchanges. If you would like to exchange an item, please notify us within 14 days of receipt. Items must be unused and in their original condition. Please note that you are responsible for the return shipping costs.
6. Restocking Fees
We do not charge any restocking fees for returned items.
7. Contact Us
If you have any questions regarding returns or refunds, you can contact us anytime:
Email: admin@wavlynn.com